Products & Services

Support

SmartGridCIS offers support to help your team manage your customers. Our Support Plans are tailored to your needs.

Select the plan that best meets your needs to keep your strategic billing applications running smoothly and maintain workforce productivity, with a specialized SmartGridCIS Support Plan.

Enhanced Software Support

The Enhanced plan provides additional 24 hours a day, 7 days a week direct access to our IT Product Specialists for "Mission Critical" users.

Mail Support

Chat Support

Phone Support

24 x 7 Support

Our technical support teams are available 24 hours a day, 7 days a week to ensure that your environment is in peak operating condition.

Mail Support

Chat Support

Phone Support

8 to 5 Support

Low cost plan offering full technical support during normal business hours.

Mail Support

Chat Support

Phone Support

Custom Support

Address your unique and evolving support needs with the SmartGridCIS support services customized to provide you with targeted help in deploying and supporting your

solutions.

Mail Support

Chat Support

Phone Support

Click here to learn more about how SmartGridCIS can improve your business.