Products & Services

Investor Owned Utilities

SmartGridCIS’ prepaid billing and time-based rate solution was designed, from the beginning, for advanced metering networks. Our solution enables utilities to reduce bad debt, and customer servicing expenses. The end result is increased profitability.

Large utilities typically manage bad debt by increasing rates and/or increasing deposits. With SmartGridCIS, however, utilities can reduce expenses by providing your high-risk customers with another option.

Specifically, SmartGridCIS features for investor-owned utilities include:

Robust (event-driven) customer notification templates
Automated real-time customer payment processing
Broad cash payment processing footprint
Consumer web portal for account management
Enrollment via web portal or call center
Time based rating
Customer relationship management
IVR for account balances and payment processing
Call center integration
SCADA integration for real-time pricing
Bi-lingual versions of both client and web portal applications

SmartGridCIS can be deployed as a stand-alone solution to support a prepaid pilot, or as an integrated solution, to serve as a prepaid rating and billing “engine” behind your existing CIS or billing system. Most importantly, the technology/architecture allows for quick deployment, offering users the ability to see net-savings rapidly.

Click here to learn how your business can increase net revenue with SmartGridCIS.