Products & Services

Competitive Retailers

It's about time that a billing solution becomes a competitive weapon. Competitive retail energy companies have been hampered by the inability to match billing system capabilities with marketing program needs and risk management activities. A smart solution for a smarter infrastructure is now available.

Now you can more effectively compete by being able to:

Service the traditionally volatile, credit-challenged customer base without increasing risk to your company by offering real pre-paid utility service
Offer residential and commercial dynamic, fixed, variable, indexed, and TOU rates
Expand your real-time payment network to included 10,000s of cash payment locations (including Walmart and CVS pharmacies)
Utilize integrated support ticketing tools
Access marketing functions that tell you where and when customers onboard and how much they cost you
Expand retail storefront integration including cashiering functions
Partner with an expanded broker network, utilizing integrated sales and commission functions
Enjoy full transparency and automated daily financial reporting
Perform ad-hoc, real time reporting for operations, financial information and customer servicing
Simplify EDI transaction integration (out-of-the-box)
Automate service provider invoice processing and reconciliation
Enable Home Area Network devices (HAN)

SmartGridCIS can be deployed in your data center or as a hosted ASP solution. Multi-state, multi-commodity? No problem. We even offer bilingual (Spanish and English) CIS capabilities if you want to partition the servicing of your prepaid customers from your post-paid business. We can service any North American time zone with coverage that fits your customer’s needs.

Click here and take your first step in learning more about how SmartGridCIS can help your retail energy company unleash the benefits of smart meters.