How Gridlink Prepaid Electricity Works
Everything you need, from start to finish
GridLink Prepaid has what you need to make managing your prepaid electricity program easier. It begins with an application form for customers to fill out and for your team evaluate. It also includes the consumer facing myAccount web portal and mobile applications, as well as third-party portals for independent payment processors, brokers and payment vendors.
It’s everything you need to efficiently manage your prepaid energy program with full automation from enrollment, to disconnect, to reconnect.
The deployment choice is yours
GridLink Prepaid can be deployed as a fully integrated adapter to a legacy CIS or as a stand-alone billing and CIS for prepaid only. The latter option allows utilities to deploy quickly and easily, with little risk.
With little to no customization, we can deploy our prepaid electricity solution within 8 weeks from kickoff to first enrollment. It’s the perfect option for utilities considering a prepaid pilot!
Communicate, communicate, communicate
While other billing systems might offer SMS and email capabilities, GridLink goes several steps farther and offers an auto-dialer, a mobile application an inbound SMS capabilities. Your customers will especially appreciate the alerts letting them know that their balance is low or that it’s time to add money to their account.
No need for an MDMS
While most AMI systems are extremely accurate in terms of inbound meter read data, many utilities still opt for a separate meter data management system, or MDMS. GridLink eliminates that need by providing validating, editing and estimating (VEE). You can rest assured that data will be validated and any missing data will be estimated for any given time interval.
Features
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Customer & Account Management
Customer & Account Management
Manage the complete lifecycle of the account from enrollment to termination.
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Complex Rating
Complex Rating
Ability to rate complex rate structures including true time-use-index and index based pricing
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Bill Processing
Bill Processing
Supports traditional EDI and smart meter billing for both prepaid and postpaid billing.
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Credit & Collections
Credit & Collections
Integrated credit scoring, Dunning management and delinquent write-off capability
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Financial Management
Financial Management
Detailed financial information including billed and un-billed revenue reporting.
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Payment Processing & Point of Sale
Payment Processing & Point of Sale
Multiple payment options including one-time and recurring payment, kiosk, IVR and walk-up cash pay integration .
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Meter Control & Service Management
Meter Control & Service Management
Remote access to your smart meters or valves including meter soft arm and automated control functions.
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Messaging & Notifications
Messaging & Notifications
Integrated messaging infrastructure including integrated IVR, auto-dialer and inbound/outbound SMS.
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Mobile & Web Consumer Engagement
Mobile & Web Consumer Engagement
Mobile and Web Solutions allowing your customers ease in managing their account
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Reporting
Reporting
Allows you to view and manage various reports related to accounts, service locations, meters, customers, brokers, service orders, financials and tasks.
